Return/Exchange Policy effective 6/1/10 (Non-Negotiable)

To The Customer,

Your safety and ours is of my utmost importance. Medical compression garments have a completely different purpose from retail garments. They are designed to assist in surgical recovery and come in direct contact with open wounds and the drainage of harmful bodily fluids. Any garment worn post-operatively is “soiled” and cannot be returned due to the health concerns associated. I appreciate your understanding.  Mike Smith - President/CEO

1. We will accept garments or bras back that are returned to us in original, unused condition. If you have any sizing questions or concerns, please do not hesitate to call us at 866.755.HEAL (4325). We will be more than happy to assist you. Restocking fees of may apply.

2. In the event of an exchange, garment is then re-ordered in the correct size. Credit is given for a miss-ordered garment after a complete inspection. A garment that fails this inspection is not returned, it is immediately discarded.

3. All returns must be authorized before customer sends a garment back. No credit will be given for any unauthorized exchanges. You can email or call us to retrieve that return authorization number.

4. All Sales Final on all non-compression garments and bras.

5. All Sales Final on Clearance Items, Custom Orders, 3X-Large, and 4X-Large Garments due to their irregular size.

6. All Sales Final on International Orders.

7. All Sales Final after 30 days of purchase date.

8. Full Credit is given in the event of a defective product and must be identified within 10 days of purchase.

9. Shipping charges are not refundable unless garment is defective.

10. Please return all products with copy of invoice.

SHIP RETURNS or EXCHANGES TO:

Healing Enhancements, Inc.

PO Box 12879

Charleston, SC 29422

FAQ: Credits are processed within 30 days of receipt of return.

RELEASE OF RESPONSIBILITY

HEALING ENHANCEMENTS is not a substitute or replacement for physician or medical advice. Content is for general informational purposes only and is not intended to be a substitute for professional medical advice, diagnosis, or treatment. You do not need a prescription to buy any of our products, but we encourage our customers to consult their physician before purchasing.