Return/Exchange Policy effective 10/1/09 (Non-Negotiable)

IMPORTANT NOTE: Please be advised that medical compression garments are completely different from retail garments.  Medical garments/bra come in contact directly with an open wound, therefore our policy has to be stringent for our customers protection.  Once you have had surgery (Post-Op), unfortunately the garment/bra is yours to keep.  It is unsanitary and highly unethical to reuse or resell a medical garment/bra worn after surgery.

1. We will accept garments or bras back that are returned to us in "Original Condition".  Due to sanitary and health issues, garments worn post-operatively cannot be returned. If you have any sizing questions or concerns, please do not hesitate to call us at 866.755.HEAL (4325).  We will be more than happy to assist you.  Restocking fees of may apply.

2. In the event of an exchange, garment is then re-ordered in correct size.  Credit is given for a miss-ordered garment after inspection.  Credits are run on a weekly basis.

3. All returns must be authorized before customer sends a garment back.  NO CREDIT will be given for an unauthorized exchanges.  You can EMAIL or call us to retrieve that return authorization number.

4. All Sales Final on all non-compression garments and bras.

5. All Sales Final on Clearance Items and 3X-Large,  and  4X-Large Garments due to their irregular size.

6. All Sales Final on International Orders.

7. All Sales Final after 30 days of purchase date.

8. Full Credit is given in the event of a defective product and must be identified within 10 days of purchase.

9. Shipping charges are not refundable unless garment is defective.

10. Please return all products with copy of invoice.

SHIP RETURNS or EXCHANGES TO:

Healing Enhancements, Inc.

PO Box 12879

Charleston, SC 29422

RELEASE OF RESPONSIBILITY

HEALING ENHANCEMENTS is not a substitute or replacement for physician or medical advice.  Content is for general informational purposes only and is not intended to be a substitute for professional medical advice, diagnosis, or treatment.  You do not need a prescription to buy any of our products, but we encourage our customers to consult their physician when purchasing.